Terms of Service

1. Agreement to Terms

By accessing ModelPilot ("Service"), you agree to these Terms of Service. If you don't agree, don't use the Service.

Eligibility: You must be 18+ to use this Service.

2. What ModelPilot Does (and Doesn't Do)

ModelPilot is a deployment orchestration platform. We:

• Provide a web interface to deploy AI models
• Build and manage Docker containers
• Deploy to third-party infrastructure (primarily RunPod)
• Handle billing for compute usage

We do NOT:

• Own or operate the GPU infrastructure (that's RunPod)
• Control model availability or performance
• Guarantee uptime or service availability
• Access your model inputs, outputs, or generated content

Third-Party Services: This Service relies on RunPod (compute), Stripe (payments), Google Cloud Storage (persistent data), and Hugging Face (model downloads). We are not responsible for their performance, downtime, or terms changes.

3. Your Account

You are responsible for:

• Keeping your account credentials secure
• All activity under your account
• Compliance with all applicable laws
• Stopping your deployments to avoid ongoing charges
• Compliance with third-party model licenses (e.g., Llama, Flux, Mistral)

We may suspend or terminate accounts for:

• Violation of these Terms
• Non-payment
• Abuse or illegal activity
• Running deployments for purposes other than AI model inference (e.g., crypto mining)

4. Acceptable Use

You MAY NOT use this Service to:

• Deploy illegal, harmful, or malicious content
• Violate any third-party intellectual property rights
• Circumvent model access restrictions (e.g., gated Hugging Face models without authorization)
• Mine cryptocurrency or run compute-intensive non-AI workloads
• Scrape, abuse, or attempt to reverse-engineer the Service
• Violate export controls or sanctions
• Share access credentials or resell Service access

5. Billing and Payment

Automatic Stop Protection: If your balance falls below 30 minutes of runtime cost, we will automatically stop your deployment. You will receive a notification transaction in your billing history.

Prices: Based on RunPod GPU pricing + 20% service markup. Displayed before deployment. Subject to change (we'll notify you of significant increases).

Payment Processing: Handled by Stripe. You must maintain sufficient balance to run deployments. No refunds for compute time already used.

Taxes: Prices don't include applicable taxes. You're responsible for all taxes.

6. Promo Codes and Free Credits

Promo codes:

• One per user account
• Non-cash value, non-transferable
• Cannot be sold, combined, or exchanged
• Time-limited (typically 7 days from redemption)
• We reserve the right to revoke for suspected abuse
• Expire if unused within the validity period

Free minutes are consumed before paid credits.

7. Data and Persistence

Default Behavior (Ephemeral):

• Deployments are temporary
• Data is lost when deployment stops
• We do not access or store your prompts, outputs, or generated content

Persistent Storage (Optional):

• Stored in Google Cloud Storage buckets
• You are responsible for GCS costs (separate from our fees)
• We do not access stored data
• Deleted when deployment is deleted (unless you configured otherwise in GCS)

Operational Data We Collect:

• Deployment IDs, status, timestamps
• Instance types and costs
• User account and billing metadata
• Basic analytics (anonymized usage patterns)

8. Intellectual Property

You Own: All inputs you provide and outputs you generate

We Own: The ModelPilot platform, UI, templates, Docker configurations, and workflows

Model Licenses: You are solely responsible for complying with third-party model licenses (e.g., Llama Community License, Flux Non-Commercial License). We do not grant you any rights to the models themselves.

Limited License to Us: You grant us a limited license to process your content solely to operate the Service (e.g., pass prompts to your deployed models).

9. Disclaimers and Limitation of Liability

LIMITATION OF LIABILITY: Our total liability is limited to the amount you paid us in the last 3 months.

We are not liable for:

• Indirect, incidental, or consequential damages
• Lost profits, data, or business opportunities
• Third-party service failures (RunPod, Stripe, GCS)
• Your violation of model licenses or applicable laws
• Unauthorized access to your account due to your negligence

INDEMNIFICATION: You agree to indemnify and hold us harmless from claims arising from your misuse of the Service, violation of third-party rights, or illegal deployments.

10. Termination

You Can: Delete your account at any time. Outstanding balances remain due.

We Can: Suspend or terminate your account for ToS violations or stop providing the Service entirely with 30 days notice.

Effect of Termination: Access revoked immediately. Ephemeral data deleted. Persistent data in your GCS bucket remains (you control it).

11. Export Controls and Sanctions

This Service may not be used:

• In countries subject to U.S. sanctions (Cuba, Iran, North Korea, Syria, Crimea region)
• By individuals on restricted party lists
• For restricted end uses (weapons development, etc.)

12. Governing Law

These Terms are governed by the laws of the State of California, United States. Disputes will be resolved in the courts of San Francisco, California.

13. Changes to Terms

We may update these Terms. Continued use after changes means acceptance. For material changes, we'll notify you via email.

14. Contact

Questions about these Terms? Contact us at support@modelpilot.app